General Information on Support for Canadians

Service Canada COVID-19 Notice and Information

You can apply for EI Regular Benefits if you are eligible and facing unemployment or EI Sickness Benefits if you are eligible and required to self-isolate. The standard 1 week wait period has been waived for Sickness Benefits, but still applies to Regular Benefits.

If you are ineligible for EI, the GoC has announced the Emergency Support Benefit and the Emergency Care Benefit. The Emergency Support Benefit applies to EI-ineligible workers facing unemployment and the Emergency Care Benefit applies to anyone without leave that is required to stay home due to sickness or self-isolation, including those that are self-employed. It also applies to parents without leave at home caring for children.

Applications will be available in April (and retroactive to March 15) via CRA MyAccount, My Service Canada Account, or a toll-free number that has not yet been released.

Here’s how to apply for EI and the new COVID-19 Emergency Benefit | Global News

General Information on Support for Business

COVID-19 Resources for Canadian Businesses

COVID-19 Quick-Reference Considerations for Employers | Osler


Support for Albertans

As noted in the link above, the GoA has announced the Emergency Isolation Support for Albertans. If you need to self-isolate and have no means of income, you can receive a one-time payment of $1146 to bridge over until April when Federal support becomes available. Applications will be open on the week of March 23

Support for Employees and Employers

Workers Compensation Board - Alberta COVID-19 Information

Prevent the Spread

How to Self-Isolate

Help in Tough Times Resources


The City of Edmonton declared a Local State of Emergency effective March 20th. More information here.

The City is delaying penalties to property tax payments for Edmontonians experiencing major financial difficulties until August 31. Edmontonians who are able to pay their property taxes on schedule are encouraged to do so to help keep the City of Edmonton running during these challenging times.

The City is also recommending a 90 day payment deferral on utilities to the Alberta Utility Commissions and utility partners. These deferrals are not automatic and must be requested.

Effective March 21, all fare collection on City of Edmonton transit has been temporarily suspended, including DATS. All bus entry will be through the rear doors and the temporary schedule changes remain in effect. More details here.

Also effective March 21, all City-owned parking facility and EPark payments are temporarily suspended.

City Hall is now closed to the public.

Additional Information on City Updates, Vulnerable Populations, Parking, Transit, Facility Closures, City Council, Seniors Centres, Libraries, and more here

CoE Employee Information


Advice for Public | World Health Organization WHO

How to Wash Your Hands Like a Surgeon | CBC

Alberta Health Services Help in Tough Times Resources

Canadian Mental Health Association Edmonton Crisis Services

Mental Wellness Moments with Dr. Nicholas Mitchell

Drive Happiness Seniors Assisted Transportation

How to Talk to Kids about COVID-19 | PHAC

How to Be Productive and Creative in Times of Panic | Forge

“We need to face this pandemic together and respond to this extraordinary crisis with extraordinary kindness.” - Dr. Deena Hinshaw


Edmonton Public Library Digital Content Library cards are FREE for Edmonton residents

Edmonton Library Storytime and Lap Time Videos

8 Online Resources to Keep Yours Kids Learning | EPL

Scholastic Learn at Home Resources for Families

River Valley Trail Maps 88km of trails leaves a lot of room for social distancing

Virtual Museum Tours

Meditation and Yoga Videos | Lululemon

Directory of Local YEG Shops to Support

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